Return,Refund & Exchange Policy
At Home Wellness, we take utmost care to satisfy our customers by good quality products. But if our products do not meet your expectations, we offer you a Free Returns or Exchanges within 21 days of receiving your order.You can exchange your product for the same or a different product ,or return for a refund of original payment.
Please note the following exceptions to our Return & Exchange policy:
- Products bought under our “Weekly Offer” cannot be returned or exchanged(except if received in damaged condition)
- Returned products should have tags on and intact original packaging.
- Returned products must not have visible signs of use or mishandling.
- Certain categories of products like chemicals & cleaners bear a tag of non-returnable on site. Those particular items are non-returnable.
Return,Refund & Exchange Process
Home Wellness has a very simple process for refunds & exchanges.Follow simple steps :
- Call on our toll free customer care number from your registered mobile number. Provide us order number,date & reasons of refund/exchange.
- Mail us on firstname.lastname@example.org from your registered e-mail id, stating your order number ,date & reasons of refund/exchange.
Return,Refund Payment Process. Home Wellness will transfer refund amount into your account within 10 working days of accepting the product by our courier partner. In case you do not receive amount within stipulated period kindly write to us @ email@example.comHappy Shopping @ Homewellness